Privacy Policy

1. Introduction

Reggie & Dro LLC ("Company," "we," "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. By using our site you consent to the practices described here.

2. Information We Collect

We collect the following categories of information:

• Personal information — name, email address, shipping address, phone number, and date of birth (for age verification).
• Payment information — credit card details are collected and processed exclusively by Authorize.net. Your card data never touches our servers.
• Age verification data — identity documents submitted through Veriff, our third-party verification provider, are processed and stored by Veriff in accordance with their privacy policy. We receive only a pass/fail verification result.
• Usage data — IP address, browser type, pages visited, and referring URLs collected automatically through cookies and analytics.
• Email engagement — open rates, click rates, and preferences collected through Klaviyo, our email marketing platform.

3. How We Use Your Information

• To process and fulfill your orders
• To verify that you are 21 years of age or older
• To send order confirmations, shipping updates, and receipts
• To send marketing communications (with your consent) via Klaviyo
• To manage your membership and subscription
• To improve our website and customer experience
• To comply with legal obligations

4. Cookies

We use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may affect site functionality.

5. Third-Party Services

We share information with the following trusted third parties solely to operate our business:

• Authorize.net — payment processing
• Veriff — age and identity verification
• Klaviyo — email marketing and customer segmentation
• Google Analytics — website analytics
• Shipping carriers — order fulfillment

Each provider operates under their own privacy policy. We do not control their data practices.

6. We Do Not Sell Your Data

Reggie & Dro LLC does not sell, rent, or trade your personal information to third parties for marketing purposes. Period.

7. Data Security

We implement industry-standard security measures including SSL/TLS encryption, tokenized payment processing, and access controls. While no system is 100% secure, we take reasonable steps to protect your information from unauthorized access, use, or disclosure.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, email us at high@reggieanddro.com. We will respond within 30 days.

9. Email Marketing

If you subscribe to our email list (managed by Klaviyo), you may receive promotional content, product updates, and advocacy alerts. Every email includes an unsubscribe link. You can opt out at any time without affecting your ability to make purchases.

10. Children's Privacy

Our site is not intended for individuals under 21. We do not knowingly collect information from anyone under 21. If we learn that we have collected data from a minor, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective upon posting. We encourage you to review this page periodically.

12. Contact

Questions about this Privacy Policy? Contact us at high@reggieanddro.com.

Reggie & Dro LLC — Wyoming Limited Liability Company